REG-02 · PROG Act 2025 & Online Games Rules 2026 Compliance Policy
PROG Act 2025 &
Online Games Rules 2026 Compliance Policy
RLS Retail Private Limited | SeekhoBecho.com
Plot-76-D, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana – 122001 | GSTIN: 06AAJCR4683G1Z3
REG-02v1.0May 2026Regulatory CompliancePROG Act 2025Online Games Rules 2026OGAI RegulatorSkill-Based
Policy REG-02 — PROG Act 2025 & Online Games Rules 2026 Compliance Policy | Operationalises SeekhoBecho's compliance with the Promotion and Regulation of Online Gaming Act, 2025 (PROG Act 2025) and Online Games Rules, 2026 — India's first uniform online gaming law effective 1 May 2026. Establishes SeekhoBecho's classification as Online Social Games platform (Pearls non-convertible, no money-game elements), OGAI coordination framework, player protection measures, mandatory disclosures, and audit obligations. This Policy is the operational backbone of SeekhoBecho's continued legal operation in India.
SECTION 1 — REGULATORY FRAMEWORK
| Element | Detail |
|---|
| Primary Statute | Promotion and Regulation of Online Gaming Act, 2025 ("PROG Act 2025") |
| Subordinate Legislation | Online Games Rules, 2026 — effective 1 May 2026 |
| Issuing Ministry | Ministry of Electronics & Information Technology (MeitY), Government of India |
| Regulator | Online Gaming Authority of India ("OGAI") — established under PROG Act 2025 |
| Industry Self-Regulation | Self-Regulatory Bodies (SRBs) — recognised by OGAI |
| Applicable to | Any entity offering "Online Games" accessible to persons in India — regardless of where the entity is located |
| Effective From | 1 May 2026 (Online Games Rules 2026 operative date) |
| SeekhoBecho Position | Online Social Games platform — Pearls non-convertible to money; full compliance with PROG Act 2025 obligations |
| Coordination | Operates alongside DPDP Act 2023 (REG-03), IT Act 2000 + IT Rules 2021 (REG-04), Consumer Protection Act 2019, BNS 2023, RBI regulations |
SECTION 2 — SEEKHOBECHO CLASSIFICATION & STATUTORY POSITION
Under PROG Act 2025, online games are classified into three categories. SeekhoBecho falls strictly within the "Online Social Games" category — fully legal, regulated, and operational.
| Category | Definition | SeekhoBecho? |
|---|
| Online Money Games | Games where users stake/deposit money or its equivalent (coins/tokens convertible to money) with expectation of monetary winnings dependent on game outcome — PROHIBITED under PROG Act 2025 | NO — SeekhoBecho is NOT an Online Money Game platform |
| E-Sports | Competitive video gaming as a sport — legal; recognised; OGAI registration where applicable | Partial — SeekhoBecho's competitive elements (Selling League, Vyapar Championship) operate as legitimate skill-based competitions |
| Online Social Games | Games for entertainment, skill-development, learning, social engagement — NO money-game characteristics; tokens/points NOT convertible to cash; legal under PROG Act 2025 | YES — SeekhoBecho is an Online Social Games platform |
SeekhoBecho's Legal Foundation: Pearls are non-monetary internal platform units (Policies 20.0, 21.0, 22.0). Pearls have NO cash conversion, NO legal tender status, NO RBI Payment & Settlement Systems Act 2007 classification. All games on SeekhoBecho are skill-based per Policy 17.0 — Skill-Based Gaming Declaration. This positioning is fully consistent with PROG Act 2025's Online Social Games category and is the foundation of SeekhoBecho's compliant operation.
SECTION 3 — THREE-CATEGORY CLASSIFICATION DETAILED
| Aspect | Online Money Games (BANNED) | E-Sports (LEGAL) | Online Social Games (LEGAL) |
|---|
| Money Stake | Yes — direct cash or convertible tokens | Entry fees permitted for tournaments | No money stake |
| Cash Winnings | Yes — primary feature | Prize money from sponsors/organisers | No cash winnings; prizes via promotional rewards only |
| Token Convertibility | Yes — convertible to cash | N/A typically | Strictly NON-convertible |
| Outcome Determinant | Chance OR skill — both banned if money-game | Skill | Skill / entertainment / learning |
| Examples | Real-money poker, fantasy money games, online rummy/poker for stake | Counter-Strike tournaments, BGMI competitive, Valorant championships | SeekhoBecho-style learning + skill games, Candy Crush, mobile word games |
| Regulatory Treatment | BANNED — Section 4 PROG Act 2025 | Permitted with OGAI compliance | Permitted with disclosure + compliance |
| Player Protection | N/A (banned) | Yes — required | Yes — required (this Policy) |
| OGAI Registration | N/A (banned) | For tournament organisers | Voluntary at threshold (Policy 140.0) |
SECTION 4 — ONLINE MONEY GAMES BAN — STRICT NON-EXPOSURE
PROG Act 2025 Section 4 explicitly prohibits the offering, operation, advertising, promotion, or facilitation of Online Money Games to persons in India. Penalties include severe fines (up to INR 1 crore for each violation), imprisonment up to 3 years for repeat offenders, and platform/app blocking.
SeekhoBecho's Zero-Exposure Position: SeekhoBecho takes EXTREME care to ensure NO operational element constitutes an Online Money Game. All design decisions, product features, and Pearl economy mechanics are scrutinised against this standard.
Specific non-exposure safeguards:
- Pearls have NO cash conversion mechanism — never have, never will
- No Pearl-to-bank-transfer feature, no Pearl-to-UPI feature, no Pearl-to-wallet feature
- Pearls earned from gaming or contests cannot be converted to cash through ANY mechanism — direct or indirect
- MahaJackpot entry is activity-based only (subscription, level progression, streaks) — NOT paid Pearl entry per Memory Rules
- 1v1 Skill Challenge "Entry: 500 Pearls / Winner Prize: 800 Pearls" — language carefully chosen to avoid stake/winnings money-game terminology
- Promotional cash prizes (Selling League INR 50K, Vyapar Championship INR 5L) sourced from subscription revenue, NOT from user-paid Pearl pool — Consumer Protection Act 2019 promotional contests
- No "match-fixing", no "real-money fantasy sport", no "betting odds" elements
- No prediction-market features tied to financial outcomes
- No cryptocurrency / token economy elements
- Marketing copy explicitly avoids "Earn Money", "Income Guaranteed", "Win Cash" language per memory rules
- Internal compliance review of any new gaming feature before launch — Founder + Legal sign-off mandatory
- External legal opinion obtained annually confirming non-Money-Game positioning
- Disclosures across all user-facing surfaces clarifying Pearl status
SECTION 5 — OGAI REGULATOR COORDINATION
| Element | Detail |
|---|
| Online Gaming Authority of India (OGAI) | Statutory regulator under PROG Act 2025; supervises industry compliance; issues guidelines, advisories, and enforcement orders |
| SeekhoBecho Registration Status | Online Social Games operate with disclosure obligations; full OGAI registration triggered at user/revenue thresholds — Policy 140.0 governs voluntary registration at 500+ subscriber threshold |
| Mandatory Disclosures to OGAI | Annual Compliance Report; Player Protection Audit Summary; Material Game Changes Notification; Grievance Statistics; Breach/Incident Reports |
| OGAI Inquiry Cooperation | Designated OGAI Compliance Liaison Officer; standard 7-day response timeline; document production within 15 days |
| Self-Regulatory Body (SRB) | SeekhoBecho will join recognised SRB upon OGAI recognition; SRB membership creates additional compliance layer + collective industry voice |
| Disclosure of Senior Persons | Founder/Director details, Compliance Officer, Grievance Officer disclosed to OGAI per Online Games Rules 2026 Schedule |
| Material Change Notification | Material business/operational changes notified to OGAI within 30 days — new game launches, ownership changes, foreign investment changes |
| Cross-Border Coordination | For users accessing SeekhoBecho from outside India, applicable jurisdictional rules respected; OGAI is regulator-of-record for India operations |
| Public Disclosures Required | OGAI compliance status, Grievance Officer details, complaint statistics — published on SeekhoBecho website per Online Games Rules 2026 |
SECTION 6 — MANDATORY USER DISCLOSURES
Online Games Rules 2026 mandate specific disclosures to users — SeekhoBecho operationalises these across in-app surfaces, T&C, Privacy Policy, and individual game rules.
| Disclosure | Location | Frequency |
|---|
| Game Classification (Online Social Game) | Footer of every game screen; T&C Section 1; About page | Persistent |
| Pearl Non-Convertibility | Wallet screen; Recharge flow; T&C; Pearl Economy Policy 20.0 | Persistent + at every Recharge |
| Skill-Based Nature | Game rules page; Policy 17.0 reference | Per game launch |
| No Cash Conversion | Pearl wallet; subscription pages; redemption pages | Persistent |
| Self-Exclusion Tools | Settings → Responsible Gaming; in-app reminders | Available on demand |
| Time Spent Indicator | Periodic session-time reminders | Every 60 minutes of active play |
| Spending Indicator | Monthly Pearl recharge total visible in wallet | Continuous |
| Age Restriction Notice | App store description; signup flow; Policy 138.0 reference | At every signup |
| Grievance Officer Contact | Footer of every page; T&C; Privacy Policy | Persistent |
| OGAI Status (post-registration) | About page; T&C footer | Persistent if applicable |
| Operator Identity | About page — RLS Retail Pvt. Ltd. CIN, address, GSTIN | Persistent |
| Risk Acknowledgement at Onboarding | Signup consent; T&C acceptance | One-time at signup |
SECTION 7 — PLAYER PROTECTION MEASURES
Online Games Rules 2026 require platforms to implement player protection measures — even for non-money games, given engagement and addiction concerns.
- Self-Exclusion Tools: Users may self-exclude for 24 hours / 7 days / 30 days / permanent — Settings → Responsible Gaming. Exclusion is immediately effective; cannot be reversed during exclusion period.
- Time Limits: Daily play-time limits user-settable (default suggested: 2 hours/day); platform enforces with hard stop and re-entry only next calendar day.
- Spending Limits: Monthly Pearl Recharge limits user-settable; default suggested cap of INR 5,000/month for entry-level users; limit can be increased only with 48-hour cooling-off period.
- Reality Checks: In-app reminders every 60 minutes of continuous play: "You've been playing for 1 hour. Take a break?" + visible session-time counter.
- Loss Streak Protection: If user loses 5+ consecutive 1v1 Skill Challenges in a single session, system prompts a "Take a break" message and offers 30-min cool-down.
- Underage Strict Exclusion: Policy 138.0 — under-18 strictly excluded; KYC verification at signup; suspected underage accounts immediately frozen pending verification.
- Vulnerable User Indicators: Trust & Safety team trained to identify behavioural patterns suggesting problematic engagement; outreach with help resources.
- Help Resources: In-app links to recognised behavioural health resources (NIMHANS helpline, iCALL, Vandrevala Foundation); discrete access without stigma.
- Periodic User Wellbeing Surveys: Anonymous user surveys quarterly to assess platform impact on user wellbeing.
- No Targeting of Vulnerable Users: Marketing automation excludes users showing problematic-engagement signals from upsell campaigns.
- Cool-Down Periods: After significant loss events or extended sessions, system-suggested cool-down breaks.
- Family Account Linking (Future): Optional family-account oversight feature for users who consent to family-member monitoring.
SECTION 8 — KYC & AGE VERIFICATION
| Stage | Verification | Standard |
|---|
| Signup — Basic | Mobile OTP + Email verification | Mandatory at first signup |
| Age Verification — At Signup | Date of birth declaration + Aadhaar OTP age verification | Strict — Policy 138.0 minors excluded |
| KYC — Standard Tier | PAN + Aadhaar verification for prize-eligible users | Before first prize >INR 5,000 |
| KYC — Enhanced Tier | Video KYC + bank account verification for higher prize tiers | Before prizes >INR 50,000 (e.g., Selling League, Vyapar Championship) |
| Repeat Verification | Annual KYC refresh for active users | Annually |
| Suspicious Pattern Verification | Re-verification triggered by unusual activity, multi-account suspicion (PI-01), or law enforcement requests | As required |
| Underage Suspicion | Immediate freeze + enhanced age verification + parental contact if confirmed underage | Per Policy 138.0 |
| Verification Documents Retention | 7 years per statutory + Online Games Rules 2026 + audit requirements | Per DPDP Act 2023 (REG-03) handling |
| Aadhaar Use | UIDAI-authorised flows only; Virtual ID (VID) preferred; Aadhaar number masked in display | Aadhaar Act 2016 compliant |
| Cross-Verification with PAN-NSDL / NPCI / UIDAI | Authorised KYC vendor used; vendor compliance audited annually | Per RBI / SEBI / UIDAI vendor guidelines |
SECTION 9 — SKILL-BASED GAME DEFENCE & SUBSTANTIATION
While SeekhoBecho's Online Social Games classification (Pearls non-convertible) provides the primary statutory defence, skill-based positioning provides secondary defence under the Public Gambling Act 1867 and Supreme Court jurisprudence.
- Each game on SeekhoBecho substantiated as skill-based — outcome materially determined by user skill, knowledge, timing, strategy, engagement
- Supreme Court jurisprudence: K.R. Lakshmanan v. State of Tamil Nadu (1996) — games of skill protected from gambling characterisation
- State High Court rulings recognising rummy, fantasy sports, certain card games as skill-predominant
- SeekhoBecho's specific games designed and documented as skill-predominant per Policy 17.0
- Game design documentation maintained showing skill-element analysis for each game
- External legal opinion on skill-classification for each material game category
- RNG (Random Number Generator) elements minimised; where present, RNG audited by certified labs
- Tournament structure analysed for skill-determinant brackets (better players consistently rank higher)
- Player skill ratings, leaderboards, certificate tiers (Silver/Gold/Platinum/Elite) demonstrate skill-progression
- Knowledge Quiz League course-linked, demonstrating educational/skill nature
- Annual skill-game audit by independent expert (statistical analysis of player performance distribution)
- State-level legal compliance monitored — some states (Telangana, Andhra Pradesh, Tamil Nadu, Karnataka) have additional restrictions even on skill games; SeekhoBecho operates within state-specific limits where applicable
SECTION 10 — GRIEVANCE & REPORTING MECHANISMS
| Element | Detail |
|---|
| Grievance Officer | Designated under IT Rules 2021 + Online Games Rules 2026 — grievance@seekhobecho.com |
| Grievance Officer Disclosure | Name, contact, working hours published on SeekhoBecho website and in-app |
| Grievance Response Time | Acknowledgement within 24 hours; resolution within 15 days per IT Rules 2021 (matched by Online Games Rules 2026) |
| Escalation to OGAI | Users unsatisfied with SeekhoBecho resolution may escalate to OGAI per Online Games Rules 2026 procedure |
| Self-Regulatory Body Escalation | If SeekhoBecho is SRB member, additional escalation tier available |
| Grievance Categories Tracked | Payment issues (PI-03), game disputes (PI-02), account recovery (PI-04), impersonation (PI-05), data privacy (REG-03), gambling-related concerns (this Policy), addiction concerns (Section 7), other |
| Public Reporting | Aggregate grievance statistics published quarterly per Online Games Rules 2026 |
| Internal Reporting Channel | Employees may report regulatory concerns to compliance@seekhobecho.com; Whistleblower protections applicable |
| Law Enforcement Coordination | Nodal Officer designated for police/cybercrime coordination; preserve evidence on lawful request; cooperate with valid orders |
| Annual Compliance Report | Comprehensive annual report to OGAI covering: grievance statistics, audit outcomes, player protection metrics, breach incidents, material changes |
SECTION 11 — AUDIT & RECORD-KEEPING
- Game logs: All game-play events logged — start, in-game decisions, outcomes, time stamps; retained 3 years
- Transaction logs: All Pearl Recharge, Earn, Spend, Redemption events logged with transaction IDs; retained 7 years per Income Tax + GST requirements
- KYC records: Aadhaar verification logs, PAN match logs, video KYC frames (90 days raw; verification decision permanent); retained per DPDP Act 2023
- Grievance logs: All user complaints, internal tickets, resolutions; retained 7 years
- Investigation logs: PI-01, PI-02, PI-03, PI-04, PI-05 investigation records; 7 years
- Audit trail of game design changes — version control of game rules, mechanics, payout structures
- Annual independent audit by certified gaming/regulatory auditor — covers compliance, financials, player protection, technical fairness
- External legal opinion annually — confirming PROG Act 2025 + Online Games Rules 2026 compliance and Pearl non-convertibility
- OGAI inspection cooperation — documents production on lawful request
- Trade secret protection — sensitive game-design IP protected; sanitised documents shared with regulators where permitted
- System security audits — annual penetration testing + DPDP-aligned security review
- Backup & disaster recovery — encrypted off-site backups; tested annually
SECTION 12 — PENALTIES & ENFORCEMENT EXPOSURE
| Violation Type | Penalty (PROG Act 2025 + Online Games Rules 2026) |
|---|
| Operating Online Money Game (BANNED activity) | Fine up to INR 1 crore per violation + imprisonment up to 3 years for repeat offence + platform/app blocking |
| Operating without OGAI registration when required | Fine + operational suspension; reputational damage |
| False / misleading user disclosures | Fine; consumer protection action; civil suits by affected users |
| Player protection measure failures | Fine; mandatory corrective action; reputational damage |
| Grievance Officer non-disclosure / non-response | Fine; intermediary safe-harbor exposure under IT Act 2000 (REG-04) |
| KYC failures | Fine; operational suspension; civil exposure |
| Annual report non-filing | Fine; potential operational suspension |
| Material change non-notification | Fine; OGAI displeasure affecting future approvals |
| Data breach (also DPDP exposure) | DPDP penalty up to INR 250 crore + PROG Act penalties |
| Cooperation failures with OGAI inspections | Aggravated penalties; potential operational restrictions |
SeekhoBecho's Risk Posture: ZERO tolerance for any operational element that could be characterised as Online Money Game. Continuous internal compliance review. External legal review of new features. Founder + Legal sign-off mandatory for material changes affecting gaming/Pearl mechanics.
SECTION 13 — GOVERNING LAW & GENERAL PROVISIONS
- Governing Law: Laws of India — primarily PROG Act 2025, Online Games Rules 2026
- Coordination with Other Statutes: DPDP Act 2023, IT Act 2000, IT Rules 2021, Consumer Protection Act 2019, BNS 2023, RBI PSS Act 2007, Aadhaar Act 2016, CGST Act 2017, Income Tax Act 1961
- Jurisdiction: Courts of Gurugram, Haryana — exclusive (subject to OGAI / Tribunal jurisdiction for regulator-specific matters)
- Modifications: This Policy may be modified at any time to reflect regulatory developments; published with effective date
- Severability: Invalid provisions severable; remainder survives
- Survival: Compliance obligations survive user account termination; data retention obligations continue per statutory timelines
- Coordination Policies: REG-01 (Master Regulatory), REG-03 (DPDP), REG-04 (IT Act/IT Rules), Policies 17.0-23.0 (Gaming Master), Policies 105.0 (Regulatory Compliance Policy), 140.0 (OGAI Registration Disclosure)
- Founder + Legal Sign-Off: Required for all material PROG Act-related decisions
- External Counsel: Annual specialist review by online-gaming / regulatory counsel
- Training: Internal personnel trained on PROG Act 2025 + Online Games Rules 2026 implications
Contact: support@seekhobecho.com | compliance@seekhobecho.com | grievance@seekhobecho.com | privacy@seekhobecho.com | Legal Basis: PROG Act 2025, Online Games Rules 2026, DPDP Act 2023, IT Act 2000, IT Rules 2021, Consumer Protection Act 2019, BNS 2023, RBI Payment & Settlement Systems Act 2007, Aadhaar Act 2016, Public Gambling Act 1867, CGST Act 2017, Income Tax Act 1961, Indian Contract Act 1872, Arbitration & Conciliation Act 1996 | Arbitration Seat: Gurugram, Haryana
SeekhoBecho.com — REG-02 v1.0 — PROG Act 2025 & Online Games Rules 2026 Compliance Policy | RLS Retail Private Limited | Gurugram, Haryana | 2026
compliance@seekhobecho.com | grievance@seekhobecho.com | support@seekhobecho.com | privacy@seekhobecho.com