SeekhoBecho.com Privacy Policy

SeekhoBecho.com – Data Privacy Policy

• Effective Date: [Insert Date]
• Last Updated: [Insert Date]

Table of Contents:

• 1. Introduction
• 2. Definitions and Glossary
• 3. Legal Framework
• 4. Scope of the Policy
• 5. Data Collection Practices
• 6. Purpose of Data Collection
• 7. User Consent Mechanisms
• 8. Types of Data Collected
• 9. Use of Personal Data
• 10. Data Sharing and Disclosure Policies
• 11. Third-Party Data Sharing Protocols
• 12. Cross-Border Data Transfer Policy
• 13. User Rights Under Indian Laws
• 14. Data Storage and Retention Practices
• 15. Data Security Practices
• 16. Encryption Standards
• 17. User Account Security Responsibilities
• 18. Access Controls and Authorization
• 19. Cookies and Tracking Technologies
• 20. Mobile App Permissions
• 21. Payment Information and Financial Data Security
• 22. Automated Decision-Making and Profiling
• 23. Artificial Intelligence (AI) Usage Transparency
• 24. Data Anonymization and Aggregation Practices
• 25. Privacy by Design and Default
• 26. Data Breach Notification Policy
• 27. Retention and Deletion Policies
• 28. Children's Data Protection Policy
• 29. Data Portability Rights
• 30. Employee Access and Handling Protocols
• 31. Secure Payment Processing
• 32. Third-Party Integrations and Compliance
• 33. Marketing and Communication Preferences
• 34. Opt-Out Mechanisms
• 35. Grievance Redressal Mechanism
• 36. Updates and Amendments to the Policy
• 37. Governing Laws and Jurisdiction
• 38. Data Localization Practices
• 39. Compliance with International Standards
• 40. Record of Processing Activities
• 41. Contact Information

SeekhoBecho.com – Data Privacy Policy

• Effective Date: [Insert Date]
• Last Updated: [Insert Date]

1. Introduction

• At SeekhoBecho.com, user privacy and data protection are core priorities. This Data Privacy Policy explains how we collect, use, store, disclose, and protect your personal data. We are committed to complying with all relevant provisions under:
• Information Technology Act, 2000 (especially Section 43A and Section 72A)
• Digital Personal Data Protection (DPDP) Act, 2023
• Indian Penal Code (IPC) for misuse and unauthorized access (Section 403, 405, 408, 409)
• Guidelines issued by MeitY (Ministry of Electronics and Information Technology)
• Recommendations by CERT-In (Indian Computer Emergency Response Team)
• This policy aligns with global best practices, ensuring transparency, control, and security for all our users.

2. Definitions and Glossary

• Personal Data: Any information relating to an identifiable person.
• Sensitive Personal Data: Includes passwords, financial data, health records, etc.
• Processing: Any operation performed on personal data, such as collection, storage, and sharing.
• Data Principal: The user whose data is collected.
• Data Fiduciary: SeekhoBecho.com, determining the purpose and means of data processing.
• Data Processor: Third parties processing data on behalf of SeekhoBecho.com.

3. Legal Framework

• This policy is framed under:
• IT Act, 2000:
• Section 43A: Compensation for failure to protect data.
• Section 72A: Punishment for disclosure of information in breach of lawful contract.
• DPDP Act, 2023: Ensures lawful, fair, and transparent data processing.
• Indian Penal Code (IPC): Addresses data theft (Section 378), criminal breach of trust (Section 405), and identity theft (Section 419).
• CERT-In Guidelines: For cybersecurity and data breach management.

4. Scope of the Policy

• This policy applies to:
• All users accessing SeekhoBecho.com via web and mobile applications.
• All data processing activities performed by the company and its authorized partners.
• Data collected via marketing campaigns, subscriptions, referral programs, and transactions.

5. Data Collection Practices

• We collect data through:
• Direct Inputs: When users subscribe, register, or interact with the platform.
• Automated Means: Cookies, log files, and analytics tools.
• Third-Party Sources: Integrated services like payment gateways, APIs, and marketing partners.
• The collection process complies with Section 11 of the DPDP Act, ensuring lawful purposes and user consent.

6. Purpose of Data Collection

• Data is collected for:
• Subscription management and service delivery.
• Personalization of product recommendations.
• Marketing and promotional communications.
• Compliance with legal obligations (e.g., tax regulations).
• Fraud prevention and security enhancements.
• No data is collected beyond what is necessary (data minimization principle as per DPDP Act, 2023).

7. User Consent Mechanisms

• Consent is obtained via:
• Clear consent forms during account registration.
• Opt-in features for marketing communications.
• Consent withdrawal options in user settings.
• Per Section 7 of the DPDP Act, consent is:
• Free: Given without coercion.
• Specific: Pertains to defined purposes.
• Informed: Users are aware of the implications.
• Unambiguous: Indicated through affirmative actions.

8. Types of Data Collected

• Personal Information: Name, contact details, address.
• Financial Data: Payment details (tokenized as per PCI-DSS standards).
• Behavioral Data: Product preferences, interaction history.
• Device Information: IP address, browser type, operating system.
• Transactional Data: Order history, payment confirmations.
• Sensitive data is processed only with explicit consent, adhering to Section 16 of DPDP Act.

11. User Verification and KYC Compliance

• To ensure the authenticity of users, SeekhoBecho.com follows robust Know Your Customer (KYC) procedures, complying with the Prevention of Money Laundering Act (PMLA), 2002, and guidelines issued by the Reserve Bank of India (RBI).
• Key Elements:
• Identity Verification: PAN, Aadhaar verification (only with user consent, in line with Section 11, DPDP Act).
• Two-Factor Authentication (2FA): Mandatory for sensitive actions like withdrawals.
• KYC Updates: Periodic user verification to prevent identity fraud.
• All KYC data is encrypted during storage (AES-256) and transmission (TLS 1.3) to ensure maximum security.

12. Use of Cookies and Tracking Technologies

• SeekhoBecho.com uses cookies and tracking technologies compliant with Section 11 of the DPDP Act, ensuring:
• User Consent: Users choose tracking preferences during sign-up.
• Purpose Transparency: Cookies used only for personalization, analytics, and marketing.
• Third-Party Tools: Integrated only after ensuring data protection compliance through Data Processing Agreements (DPAs).
• Users can manage or revoke cookie permissions anytime, ensuring complete transparency.

13. User Profiling and Automated Decision-Making

• Our platform uses automated tools for personalizing user experiences, but never in a way that infringes on user rights.
• Compliance Measures:
• Profiling aligns with Section 10 of DPDP Act.
• Users can opt out of profiling features anytime.
• Automated decisions do not affect legal or financial rights without human intervention.
• SeekhoBecho.com ensures transparency by providing users with explanations of automated decisions affecting them.

14. Lawful Disclosure Obligations

• We comply with:
• Section 91 of the CrPC, 1973 – Disclosure upon valid court orders.
• Section 69 of the IT Act, 2000 – Disclosure for national security purposes.
• Income Tax Act, 1961 – Disclosure for tax compliance.
• All disclosures are strictly limited to the required scope, and users are informed unless legally prohibited.

15. Marketing and Communication Preferences

• SeekhoBecho.com respects user preferences for marketing communications.
• Opt-In/Opt-Out: Users can choose marketing preferences anytime.
• Personalization: Marketing based on user interests, with explicit consent.
• Third-Party Marketing: Conducted only after ensuring full compliance through binding agreements.
• Compliance with Section 8 of the DPDP Act ensures all communications respect user rights.

16. Withdrawal of Consent

• Users may withdraw consent at any time:
• Process: Simple opt-out settings in user profiles.
• Impact: Withdrawal doesn’t affect past processing but halts future data use.
• Legal Compliance: In line with Section 12 of DPDP Act.
• SeekhoBecho.com ensures all services continue, where feasible, even after withdrawal unless essential data is required for service delivery.

17. Transparency and Notice Principles

• SeekhoBecho.com adheres to:
• Transparency Obligations: Users are informed before any data processing change (Section 7, DPDP Act).
• Easy-to-Understand Policies: Clear, concise privacy notices are provided.
• Pre-Processing Notices: Users receive explanations before data collection.
• Regular transparency reports are published for user awareness.

18. Role of Data Protection Officer (DPO)

• Our DPO ensures internal and external compliance:
• Responsibilities: Conduct audits, handle grievances, oversee data protection impact assessments (DPIAs).
• Access: Users can contact the DPO at dpo@seekhobecho.com for any data-related concerns.
• Legal Compliance: DPO role aligned with Section 13 of DPDP Act and global best practices.

19. Third-Party Service Provider Compliance

• Third-party vendors undergo strict assessments:
• Due Diligence: Security audits before onboarding.
• Binding Contracts: DPAs mandating compliance with Indian data protection laws.
• Periodic Reviews: Annual assessments to ensure continued compliance.

20. Accountability and Auditing Practices

• SeekhoBecho.com conducts:
• Annual Data Audits: Independent audits under Section 43A of IT Act.
• Compliance Reports: Shared with relevant regulatory bodies.
• Breach Simulations: Regular drills to ensure readiness for potential data breaches.

21. Compliance with Government Regulations

• Full compliance with:
• MeitY Guidelines (2022)
• CERT-In Directives (April 2022) – For data breach notifications.
• DPDP Act, 2023
• SPDI Rules, 2011

22. Cross-Border Data Transfer Compliance

• Data Transfer Mechanisms: Adherence to legal frameworks for cross-border data transfers.
• Transfer Agreements: Compliant with Section 17, DPDP Act for transfers to jurisdictions with equivalent protections.
• Encryption Protocols: End-to-end encryption during international transfers.

23. Data Accuracy and Correction Rights

• Users can update personal data anytime through their profiles.
• Section 13, DPDP Act compliance ensures corrections are implemented promptly.
• Regular data validation processes maintain accuracy across platforms.

24. Access Controls and Data Minimization

• Role-Based Access Control (RBAC): Only authorized personnel access sensitive data.
• Minimal Data Collection: Only data essential for providing services is collected.
• Compliance with Section 6, DPDP Act ensures no excessive data processing.

25. Grievance Redressal Mechanism Details

• Grievance Officer: [grievance@seekhobecho.com]
• Timeline: 15 days to resolve complaints (SPDI Rules, 2011).
• Escalation: Appeals available if users are unsatisfied with outcomes.

26. Jurisdiction and Dispute Resolution

• Disputes governed by Indian Contract Act, 1872 and under the jurisdiction of Gurgaon courts, Haryana.
• Arbitration Clause: Disputes resolved through arbitration per Arbitration and Conciliation Act, 1996.

27. Updates to the Data Privacy Policy

• Notice Period: Users informed 15 days before significant changes.
• Change Log: All policy updates logged with timestamps for transparency.

28. Rights under DPDP Act 2023

• Users have rights under Sections 11–14, including:
• Right to Consent Management
• Right to Correction
• Right to Data Portability
• Right to be Forgotten

29. Compliance with IPC Sections on Data Protection

• Section 405 & 406 (Criminal Breach of Trust): Safeguards to prevent unauthorized disclosure.
• Section 420 (Cheating and Fraud): Strict anti-fraud mechanisms in place.
• Section 468 (Forgery for Cheating): KYC protocols prevent identity fraud.

30. Data Breach Notification Policy

• In the event of a data breach, SeekhoBecho.com will:
• Notify Users Promptly: Users will be informed within 72 hours, per CERT-In guidelines (April 2022) and Section 43A of the IT Act.
• Regulatory Notifications: CERT-In and MeitY will be notified as per Indian cybersecurity regulations.
• Remedial Actions: Immediate steps will be taken, including patching vulnerabilities, resetting passwords, and increasing monitoring.
• User Support: A dedicated support team will guide users on securing their accounts post-breach.

31. Children's Data Protection Policy

• Although SeekhoBecho.com targets adult users, if children data is inadvertently collected:
• Parental Consent: Data of children under 18 years will not be processed without verifiable parental consent (Section 10, DPDP Act).
• Special Safeguards: Enhanced security measures like encryption and restricted access for children's data.
• Immediate Deletion: If parental consent cannot be verified, the data will be deleted immediately.
• Compliance with The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 for child protection.

32. Ethical Use of Artificial Intelligence (AI)

• Given SeekhoBecho.com's focus on automation and AI-based personalization:
• Transparency in AI Usage: Users are informed when AI systems influence decisions.
• Fairness Checks: Regular audits to prevent bias in AI recommendations.
• Opt-Out Options: Users can opt out of AI-based profiling without affecting core services.
• Compliance aligned with NITI Aayog's Principles on Responsible AI in India.

33. Data Portability Rights

• Under Section 14 of the DPDP Act, users can:
• Request a copy of their personal data in a structured, commonly used, and machine-readable format(JSON, CSV).
• Transfer their data to other platforms or services upon request.
• This promotes user freedom and competition in digital markets.

34. Data Anonymization and Aggregation Practices

• Purpose: For internal analytics, SeekhoBecho.com uses anonymized and aggregated data that cannot identify individual users.
• Methods: Data masking, pseudonymization, and generalization techniques.
• TCompliance: In line with Section 9, DPDP Act, which exempts anonymized data from certainobligations but still treats it responsibly.

35. Privacy by Design and Default

• SeekhoBecho.com integrates privacy from the start:
• Default Settings: Maximum privacy settings are enabled by default.
• Minimal Data Collection: Only essential data is collected for specific purposes.
• Design Compliance: Aligned with Section 22 of DPDP Act, ensuring privacy is a core part of app development and business processes.

36. Employee Access and Data Handling Protocols

• Strict Access Controls: Role-based access to sensitive data.
• Confidentiality Agreements: Mandatory for all employees handling personal data.
• Training Programs: Regular training on data protection laws and best practices.
• Breach Consequences: Strict disciplinary actions for unauthorized access, under Section 72 of the IT Act.

37. Secure Payment Processing

• Given SeekhoBecho.com's subscription-based model:
• PCI-DSS Compliance: All online transactions comply with Payment Card Industry Data Security Standards (PCI-DSS).
• Tokenization: Sensitive payment information is tokenized to prevent exposure.
• Third-Party Payment Gateways: Only RBI-approved, secure gateways are integrated.
• Compliance with Section 43A of IT Act for sensitive financial data protection.

38. Retention and Deletion Policies

• Retention Periods: Data is stored only as long as necessary for the purpose collected or as required by law.
• User Requests: Users can request deletion of their data, respecting the Right to be Forgotten (Section 14, DPDP Act).
• Secure Deletion Methods: Secure erasure techniques like data overwriting and cryptographic erasure are used.

39. Data Localization Practices

• Primary Storage: All sensitive personal data is stored on Indian servers, ensuring compliance with Data Localization norms as recommended by MeitY.
• Controlled Access: Data on international servers is accessed only with user consent and after thorough security assessments.

40. Compliance with Emerging Global Standards (Optional Future Scope)

• To ensure future scalability and possible global operations:
• GDPR Alignment: Basic alignment with EU’s General Data Protection Regulation (GDPR) for international standards.
• CCPA Readiness: Awareness of California Consumer Privacy Act (CCPA) provisions for future U.S.expansion.

41. Contact Information

• For questions, concerns, or exercising your rights under this policy:
• Data Protection Officer (DPO): [Name of DPO] Address: Plot 76D, Udyog Vihar, Phase 4, Sector 18, Gurgaon, Haryana
• SeekhoBecho.com – Child Safety Policy
• At SeekhoBecho.com, ensuring the safety and protection of children is a top priority. This comprehensive Child Safety Policy outlines our commitment, processes, and safeguards to provide a safe, educational, and secure digital environment for all users, especially minors.
• We strictly comply with:
• Indian Penal Code (IPC) provisions Information Technology (IT) Act, 2000
• Protection of Children from Sexual Offences (POCSO) Act, 2012 International standards like COPPA, GDPR, and UNCRC

Section-Wise Child Safety Measures

Section 1: Purpose of the Child Safety Policy

• This section explains the objective behind the Child Safety Policy and emphasizes the importance of creating a safe digital platform for minors on SeekhoBecho.com.
• We aim to:
• Provide a learning-focused, secure environment for young users.
• Ensure compliance with Section 11 of POCSO Act, 2012 regarding child safety. Educate both parents and children on digital best practices.

Section 2: Scope of the Policy

• This policy applies to:
• All users under 18 years of age.
• Parents, guardians, employees, and third-party partners associated with SeekhoBecho.com. Covers all digital interactions, including app usage, purchases, and communication.

Section 3: Legal Framework & Compliance

• Our child protection measures adhere to:
• Section 67 of IT Act, 2000 – Prohibits obscene digital content.
• Section 354D of IPC – Punishes stalking and cyberbullying.
• Section 75 of IT Act, 2000 – Extends applicability to global users.
• Additionally, we align with:
• COPPA (Children's Online Privacy Protection Act)
• GDPR (General Data Protection Regulation) for EU data compliance.

Section 4: Age Verification Mechanisms

• We have strict age verification protocols to prevent unauthorized access:
• Self-declaration forms during sign-up.
• AI-based validation systems to detect fraudulent age entries.
• Compliance with Section 17 of the Indian Contract Act, 1872 regarding minors’ agreements.

Section 5: Data Protection & Privacy of Minors

• SeekhoBecho.com ensures:
• No personally identifiable information (PII) is shared without parental consent.
• Adherence to Section 72A of IT Act, 2000 regarding privacy protection.
• Encryption techniques for sensitive data storage and transmission.

Section 6: Parental Consent & Oversight

• Parental consent is mandatory for:
• Creating accounts for minors.
• Accessing premium features and purchasing subscriptions.
• Monitoring dashboards provided for guardians to track child activities.

Section 7: Content Moderation & Accessibility

• AI-powered content moderation systems block inappropriate material.
• Strict compliance with Section 67B of IT Act regarding child-related content.
• Accessibility tools for differently-abled children like text-to-speech and adjustable font sizes.

Section 8: Cyberbullying Prevention & Redressal

• We maintain a zero-tolerance policy toward cyberbullying.
• AI monitoring tools flag abusive language.
• Instant reporting features with 24/7 support.
• Offenders face account suspension as per Section 506 of IPC (criminal intimidation).

Section 9: Prevention of Harmful Interactions

• Direct messaging restrictions for minors.
• Profiles of minors are set private by default.
• AI-driven behavioral tracking flags suspicious activities.
• Relevant Law: Section 11 of POCSO Act regarding sexual harassment of children.

Section 10: Safe In-App Purchase Mechanisms

• Parental verification for all transactions.
• Use of two-factor authentication (2FA) for financial security.
• Alignment with Section 17 of Indian Contract Act for transactions involving minors.

Section 11: Monitoring Third-Party Integrations

• Quarterly audits for all third-party vendors.
• Strict data-sharing restrictions.
• All partners must comply with Section 72A of IT Act, 2000.

Section 12: Reporting & Response Mechanisms

• One-click reporting tools available on all pages.
• Cases of exploitation are escalated to law enforcement within 24 hours as per POCSO guidelines.

Section 13: Cybersecurity Measures

• End-to-end encryption for communications.
• Regular security audits to detect and fix vulnerabilities.
• Compliance with CERT-In guidelines for data breaches.

Section 14: AI & Chatbot Monitoring for Child Safety

• AI systems proactively scan content for risks.
• Chatbots are programmed with child safety protocols to prevent harmful interactions.

Section 15: Digital Literacy for Minors

• Interactive tutorials on safe internet practices.
• Educating minors about phishing risks and cyber hygiene.

Section 16: Reward System with Child-Safe Controls

• Point-based reward systems are designed to be age-appropriate and non-addictive.
• Clear communication that rewards cannot be monetized without parental approval.

Section 17: Emergency Protocols for Safety Breaches

• Dedicated child safety team for crisis management.
• Immediate suspension of offending accounts pending investigation.
• Collaboration with law enforcement in emergencies.

Section 18: Global Best Practices & Compliance

• Aligned with UNCRC, ensuring the rights of the child are respected.
• International compliance with GDPR and COPPA for global user safety.

Section 19: Secure Communication Channels

• End-to-end encrypted chat features.
• Anti-spam filters to prevent harmful communications.

Section 20: AI for Proactive Risk Detection

• Machine learning algorithms detect harmful behavior patterns and respond accordingly.
• Regular updates to AI models based on user behavior trends.

Section 21: Disaster Recovery Plans for Data Breaches

• Rapid-response teams for breach containment.
• User notifications within 72 hours, as per CERT-In guidelines.

Section 22: Role of Guardians in Child Safety

• Parental dashboards for real-time monitoring.
• Guides and webinars for digital parenting skills.

Section 23: Child-Friendly Interface Design

• Color-coded sections for easy navigation.
• Safety pop-ups for sensitive content.
• Compliance with Article 21 of the Indian Constitution (Right to Life & Personal Liberty).

Section 24: Emergency Contact Protocols

• Direct access to helplines like CHILDLINE 1098.
• Emergency support button for instant help.

Section 25: Community Guidelines for Minors

• Clearly defined behavior standards.
• Zero-tolerance policy on hate speech, violence, and explicit material.

Section 26: Education & Awareness Campaigns

• Monthly webinars on online safety.
• Collaboration with child safety NGOs for best practices.

Section 27: Prohibited Content & Activities

• Ban on explicit material, gambling, and substance-related content.
• AI-powered content blocking aligned with Section 67 of IT Act, 2000.

Section 28: Specialized Support for Vulnerable Children

• Support for children with disabilities.
• Inclusive learning resources designed for different needs.

Section 29: Regular Policy Review & Updates

• Annual audits of safety protocols.
• Updates based on technological advancements and legal changes.

Section 30: International Partnerships for Child Safety

• Collaborations with global child safety organizations.
• Adoption of world-class safety measures in line with global standards.

Section 31: AI & Machine Learning for Proactive Child Safety

• AI systems identify and block suspicious behavior in real-time.
• Dynamic updates to safety features using machine learning insights.

Section 32: Age-Appropriate Advertising Policies

• Strict ad filters for age-appropriate content.
• No ads related to alcohol, tobacco, or adult products for minors.

Section 33: Transparent Grievance Redressal Process

• Dedicated child safety officer for complaints.
• Resolutions provided within 15 days, following IT (Intermediary Guidelines) Rules, 2021.

Section 34: Disaster Recovery Plan for Child Data Breaches

• Immediate breach containment protocols.
• Forensic investigations following a breach.
• User notifications and restoration timelines shared transparently.

Section 35: Zero-Tolerance Policy on Exploitative Practices

• Continuous monitoring for exploitative behavior.
• Permanent bans and legal action against offenders.
• Partnering with child protection agencies for regular audits.

Final Declaration

• SeekhoBecho.com remains fully committed to providing a safe, secure, and supportive digital space for minors.
• We continually review and enhance our child protection measures to ensure a trustworthy experience for all users.
• For further inquiries:
• Child Safety Officer, SeekhoBecho.com
• Email: support@seekhobecho.com
• Helpline: +918383943492